Sort All Money · Support
A person you can talk to.
For questions, feedback and help with Sort All Money, email its developer, Sam Brady. Sort All Money is coming soon. These answers explain its planned features and launch offers.
Include your Sort All Money and iOS versions and a short description. Redact financial details from screenshots where possible. Never send bank-login details, your device passcode or your backup password.
Apple subscription help
The 30 free days of Balance Match start no subscription and cause no automatic charge. The separate planned Apple trial gives eligible customers one month of Sam Plus free and starts a subscription through Apple confirmation, then renews at £1.99/month in the UK unless cancelled, subject to Apple trial eligibility. Cancel at least 24 hours before the trial ends to avoid its first charge. Your Apple subscription status determines Plus access; cancelling does not remove a still-valid Balance Match bonus. Removing Sort All Money, disconnecting Wallet or deleting its data does not cancel an Apple subscription. Manage or cancel through Apple, or request a refund from Apple. Cancellation and refund requests are separate; refund eligibility depends on the circumstances. Contact Sam about a problem with what was supplied. Your statutory consumer rights are unaffected.
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Popular questions
Four quick routes into the answers people most often need.
All 41 answers available.
Planning and Available to Spend
How do I get my first useful plan?
Choose new setup or restore. For a new plan, optionally authorise Wallet, choose your cycle, enter or review bills, identify paid bills, check activity and your starting balance, then review and save. There is a manual route. A bank connection is not required.
What is Available to Spend?
For your live cycle, it estimates what remains from the money you have after unpaid bills and planned spending. Expected income stays separate until received. Future-cycle figures use expected income and costs to project that later period. These are planning estimates, not guaranteed money or funds reserved by your bank.
Why can Available to Spend stay the same when a planned bill is paid?
The bill was already allowed for. In the fictional example, £1,760 in the bank minus £1,000 of remaining commitments leaves £760 available. Paying the £96 Energy bill reduces the bank balance to £1,664 and remaining commitments to £904. The result is still £760 because the payment is recorded once.
Can I use Sort All Money without Wallet?
Yes. Sort All Money includes at no cost: manual planning, manual balance entry and corrections, Available to Spend and current-cycle forecast viewing. Add and edit income, spending and bills through the ordinary screens for free. Connecting eligible Wallet accounts and importing their available activity is also free and optional.
Which payday schedules can I use?
Plan weekly, every two or four weeks, monthly or over custom dates. Bills and income retain their own recurring schedules. Weekend adjustments are supported; built-in bank-holiday coverage is England and Wales for 2026–2028. This is not a promise of all UK holidays indefinitely.
How are the daily and weekly figures shown?
Balance Visualise, part of optional Plus, puts the recorded plan into daily and weekly terms for the days left in the cycle. These are planning estimates, not guaranteed allowances. Available to Spend and current-cycle forecast viewing remain free.
Does automatic recording mean Sort All Money pays my bills?
Optional automatic-payment and automatic-receipt settings record a bill as paid or income as received within your plan. They do not send payments, collect income or move money. Wallet-assisted setup remains free. Plus Balance Match provides automated matching and assisted reconciliation, with required review before financial changes.
Sort All Money and Sam Plus
What is included in Sort All Money at no cost?
The planned launch offer includes eligible Apple Wallet connection and importing, Wallet-assisted setup, manual planning and balance corrections, ordinary income, spending and bill edits, Available to Spend, current-cycle forecast viewing, standard labels and filters, App Lock, and backup and restore. These stay free when the Balance Match bonus, Apple Plus trial or paid Plus access ends. Sort All Money is coming soon.
What does optional Sam Plus add?
Sam Plus adds Balance Match, editing existing entries directly on the forecast graph, and Balance Visualise reporting and analytics. It is planned at £1.99/month in the UK. You can choose 30 days of Balance Match without a subscription or automatic charge. Separately, eligible customers can choose an Apple trial of all Plus: one month free, then £1.99/month automatically unless cancelled. Sort All Money is coming soon.
When do my 30 free days of Balance Match start?
Only when you choose Start my 30 free days in the app. An optional invitation follows your setup summary. Choose Continue with free Sam to keep the offer unused and start it later. Installing or opening Sort All Money, finishing setup or skipping the invitation does not start the clock. This Balance Match bonus starts no subscription and causes no automatic charge.
How does the separate Apple trial of Sam Plus work?
After you start or skip the Balance Match bonus, a separate optional Apple offer follows immediately; there is no 30-day wait. Eligible customers can choose one month free of all Sam Plus: Balance Match, direct graph editing and Balance Visualise. Separate Apple confirmation starts the subscription, which then renews at the planned UK price of £1.99/month unless cancelled. You can decline and continue free. Review the offer and eligibility shown by Apple; if no trial applies, the standard monthly terms will be shown.
What do forecasts show?
Viewing, selecting days and inspecting the current-cycle forecast are free. Plus adds editing existing bills, income and spending directly on the graph, planned for launch. Ordinary free-screen edits continue to update the graph. Expected income is not money already received. All projections are estimates based on recorded information.
Does an older tester offer still apply?
The earlier tester offer has been withdrawn. The planned launch offer is Sort All Money at no cost, with an optional 30-day Balance Match bonus that starts no subscription and causes no automatic charge. Saved records remain available.
Apple Wallet and Balance Match
Will Wallet work for me?
Sort All Money is planned for iPhone running iOS 26 or later. Wallet features require a supported region, eligible account and your Financial Data permission. Not every Apple Pay card supports account data sharing. The selected usable asset account drives the planning balance; a credit card cannot be used for that balance. Manual use is always available.
Can Wallet help set up my plan?
Yes. With permission, Sort All Money can review the history an eligible account supplies for likely regular income and repeating payments. It prefills editable suggestions and shows the activity behind them. You review each suggestion separately; nothing is added until you confirm it, and the available history may not identify every regular item.
Can I import completed Wallet history?
Review and import eligible booked Wallet activity from completed previous cycles for free. The selected asset account and currency must be compatible; available history can be incomplete. Review duplicate warnings before importing. This adds archived history without changing today’s plan. Available data depends on your provider and permission, not a paid import allowance.
Why might Wallet history be incomplete?
Wallet can only provide the data available for the selected eligible account. Missing balances or transactions, an account that started sharing part-way through a cycle, pending rather than settled activity, account or currency incompatibility, or temporarily unavailable data can reduce what Sort All Money can review. The oldest incomplete cycle may be excluded so a partial period is not presented as a complete one.
Why is my Wallet information old?
Sort All Money can only read information made available by Apple and your account provider. The time Sort All Money last checked is not necessarily the bank’s latest update time. Background updates depend on permissions, Apple scheduling and the provider. Sort All Money cannot force the bank to update sooner. Check Wallet and the selected account, or enter a bank balance manually.
How do I change the selected Wallet account?
Open Wallet & Bank Accounts in Sort All Money, choose a ready eligible bank account, and refresh. Changing account clears the old account’s comparison checkpoints so its balance is not compared with a different bank. A credit card cannot be used as the planning balance.
How do I disconnect Wallet?
Open Wallet & Bank Accounts and choose Disconnect Wallet from Sam. This clears local Wallet and matching state through the disconnect path. Existing bills, income, outgoing and imported planning/history records remain, as do separately saved backups. Your bank stays in Apple Wallet. Apple’s Financial Data permission is managed separately in iOS Settings.
Why might Wallet be unavailable?
Common causes include an unsupported account or device, permission being denied, a selected account no longer being shared, missing balance or transaction history, a currency mismatch, a credit card being selected instead of a bank account, or Wallet data being temporarily unavailable. Refresh, review the selected account, manage Financial Data permission in iOS Settings, or continue with manual planning. Not every bank or account is supported.
What if the numbers do not match?
At no cost, Sort All Money lets you review available Wallet activity, select transactions yourself or make an explicit unlinked balance correction. Optional Plus Balance Match adds automated matching and assisted reconciliation. A payment or combination may explain a difference, but a fitting total alone does not prove missing spending. Review changes before applying them. A payment without a saved link may already be included in your balance.
Can several payments link to one outgoing?
Yes. Review two to eight compatible settled debit payments with the exact total of one existing outgoing. They must meet the same-account, current-cycle and date checks. Linking is balance-neutral: it does not create another outgoing.
How are reimbursements handled?
Sort All Money can link one booked purchase and one booked repayment to the net outgoing already recorded, when the account, currency, cycle, dates and exact net amount fit. Review the relationship before saving. The link does not add a second expense or new income.
What about pending payments?
A pending payment may explain a difference when evidence shows it already affects the available balance. An unknown pending item is not automatically an exact explanation. Settlement and replacement links help prevent counting the same payment twice.
How does Sort All Money suggest recurring bills?
Sort All Money looks for likely regular payments in the available Wallet history and shows the evidence with an editable suggestion. You check the amount, schedule and details before adding it. Suggestions may not find every regular payment.
History, Analytics and labels
What happens to my records when Plus ends?
Saved records, corrections, transaction links and edits made with Plus remain available. Free planning, Wallet importing, ordinary editing, current-cycle forecast viewing, labels, backup and restore continue. Analytical comparisons are part of optional Plus Balance Visualise. Imported completed Wallet cycles remain separate from the live plan.
How can I organise and understand my spending?
Standard labels and filters across bills, income and outgoing are free. Analytical breakdowns by label are part of Plus Balance Visualise.
What is the difference between saved history and Historic Trends?
Saved records remain when Plus ends. Available Wallet transaction viewing and importing are free; analytical comparisons across recorded cycles are part of Plus Balance Visualise. Imported Wallet history is distinct from the live plan. Unavailable opening balances remain unknown.
How do I remove imported Wallet history?
Open Historic Trends, use History in the top-right, then choose Delete imported history. This removes archived cycles created from Wallet and their imported transactions. The current plan, recurring items and Wallet connection remain. Separately saved backups are not deleted.
Backups and exports
Will restoring a backup merge my plans?
No. Restore replaces local records. A private iCloud backup is not live sync. Keep any export password: password-encrypted backup files require it, and Sort All Money’s website cannot recover the password.
How do backup creation and restoration differ?
Backup and restore are free. Create or restore a private iCloud backup, or export and restore a password-encrypted .sambackup file. Automatic iCloud backup is optional and runs at most once every six hours when leaving the app. This is backup and restore, not live sync. Restore replaces local records rather than merging them. Keep the export password; the website cannot recover it.
What can I export?
Sort All Money provides current-cycle plaintext CSV export and password-encrypted .sambackup export/restore. CSV is unencrypted and is not a full backup. CSV and bank-statement import are not available. Free backup and restore continue after Plus ends.
Privacy, reminders and App Lock
Does Sort All Money move money or provide financial advice?
No. Sort All Money organises financial information and produces planning estimates. It does not hold deposits, move money, make payments, guarantee that a purchase is affordable or provide regulated financial advice. Review your account and recorded plan before making a decision.
What can Sort All Money remind me about?
Sort All Money can show due, overdue and action reminders for recorded bills and income, with optional local notifications. Notifications require iOS permission; delivery is not guaranteed.
How does App Lock protect the app?
App Lock is included at no cost. It uses supported Apple device authentication, with device-passcode fallback. Sort All Money receives the authentication result, not your biometric information. Device security and backups have their own settings.
Subscriptions and earlier registrations
How do I manage a subscription?
The planned 30 free days of Balance Match do not create a subscription, so there is nothing to cancel to avoid a charge. The separate Apple trial gives eligible customers one month free of all Sam Plus features and starts a subscription, renewing at the planned UK price of £1.99/month unless cancelled. Apple trial eligibility applies. If you are not eligible, review the standard monthly price and renewal terms before subscribing. Review Apple’s confirmation before agreeing. To avoid the first trial charge, cancel at least 24 hours before the trial ends: on your iPhone, open Settings, tap your name, then Subscriptions. Your Apple subscription status determines Plus access. Cancelling does not remove a still-valid Balance Match bonus or change its separate end date. Your saved records, free features and backup and restore remain available when either offer ends.
Does reinstalling change offer eligibility?
Reinstalling may allow a fresh local 30-day Balance Match bonus, which still starts only when you choose it. It does not reset eligibility for the separate Apple trial. Apple determines subscription-trial eligibility and existing subscription access. Removing or reinstalling the app does not cancel an Apple subscription.
What if I decline, cancel or cannot complete a purchase?
Your free features and any already active Balance Match bonus remain available if you decline the Plus offer, cancel the purchase, or a purchase fails or is pending. A pending purchase does not unlock all Plus features by itself; access depends on the subscription status confirmed by Apple. It does not restart or remove the separate Balance Match bonus.
How do I leave an earlier interest list?
Email hello@sam8.co.uk from the address you registered or use the opt-out provided in an email. You can withdraw consent to those messages. A minimal suppression record may be kept to help prevent further unwanted messages; do not assume that opting out immediately removes every historical consent record.
I registered interest before. What does that mean now?
The launch plan no longer includes a separate beta stage. An earlier registration does not create an app account, start a subscription or establish Plus eligibility. Your original email choices still apply. Sort All Money is coming soon, and this website does not accept new registrations. Contact Sam if you need help with an earlier registration.